Newsletters
Abstract
Hello and welcome to the IBM Monitoring Academy Newsletter for July, August and September 2025.
In this newsletters we are sharing a selection of our high value content, recent updates, and any information you might missed. It is hosted here with external links within the blog so have a read.
Content
IBM Monitoring Documentation |
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Link to ITM Support Chatbot Section Link to IBM New Support Offerings Section Link to IBM Tivoli Monitoring Updates Section Link to ITCAM For Transactions Updates Section Link to CP4MCM / ITCAM for xxx Updates Section Link to End of Support Section Link to Java Expired Certificates Section Link to IBM Data Exchange and Secure File Transfer connections Section Link to IBM System Requirement and Prerequisite Reports Section |
Hello and Welcome to the ITM QTR3 Newsletter 2025Here are the updates we have for you for the months of July, August and September 2025. ITM Monitoring Archive 2020 - 2024 https://www.ibm.com/support/pages/node/7186438 Netcool Newsletter |
ITM Support Chatbot section
This Chatbot has now been optimized for use with ITM Tivoli Monitoring.
Use it to get answers to your questions relating to the product.
The link to the technote gives more information on how the chatbot can be located and utilized to help you.
https://www.ibm.com/support/pages/node/6695945.
IBM New Support Offerings -
Please click below to find out more about our new exciting Advanced Support option which provides an enhancedexperience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/ibm-advanced-support-offering.
Extended Support: Add additional years to your support coverage when your distributed software reaches End-of-Support.
https://www.ibm.com/support/pages/node/7008589.
Sustained Support: Add additional years to your support coverage when your distributed software reaches End-of-Support for the last version
https://www.ibm.com/support/pages/node/7008619.
IBM Software Support & SRE assets moved under support entitlement.
Abstract : IBM Software Support & SRE document assets now require valid support entitlement to be accessed and used.experience with prioritized case handling and shorter response times objectives.
https://www.ibm.com/support/pages/node/7159174.
IBM Tivoli Monitoring v6
Troubleshooting (IBM Tivoli Monitoring v6)
Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)
IBM Tivoli Monitoring V6 JRE Update (6.X.X-TIV-ITM_JRE_CANDLEHOME-20250912).
Abstract : This fix updates the IBM® SDK, Java™ Technology Edition for the JRE installed in the IBM Tivoli Monitoring installation directory (for example CANDLEHOME) to newer levels.
https://www.ibm.com/support/pages/node/7243811
IBM Tivoli Monitoring 6 JRE Update (6.X.X-TIV-ITM_JRE_TEP-20250912).
Abstract : This fix updates the IBM® SDK, Java™ Technology Edition for the portal server to address documented security vulnerabilities.
https://www.ibm.com/support/pages/node/7243810
DB2 v12.0 Deprecation of SNAP_GET_APPL_INFO_V95 Affects ITCAMA DB2 Agent's KudGrantUserPermissions.sh and KUD Locking Conflicts Attribute Group.
Description : In environments where IBM Tivoli Composite Application Manager (ITCAMA) DB2 Agent version 7.1.6-TIV-ITM_DB2-IF0003 is deployed,
upgrading the database to DB2 version 12.0 introduces compatibility issues due to the deprecation and removal of the routine
SYSPROC.SNAP_GET_APPL_INFO_V95.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000003icPWAQ/dt446917
TEP client must expose the obfuscated ITM userid for use in TEPS query and workspace link definition.
Description : Customer has MQ-Series agent installed with product-provided queries and workspace link definitions.
Customer uses LDAP for authentication where the LDAP userid does not match the ITM userid.
The customer attempts to execute a workspace link where the target workspace is expecting to receive the obfuscated value of the ITM userid,
but instead receives the obfuscated value associated with the LDAP userid. The LDAP userid is the one used when logging onto the TEPS from the TEP client.
The de-obfuscated value does not match any of the authorized userids defined in the MQ-Series configuration file because these userids represent an authorized subset of ITM userids,
not userids associated with LDAP. The end-result is that one or more of the queries associated with the target workspace report that the current user is not authorized to view the results of the query (e.g., Queue Messages).
https://www.ibm.com/mysupport/s/defect/aCIgJ0000004B89WAE/dt448026
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 21 (6.3.0.7-TIV-ITM-SP0021) readme file.
Abstract : Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 21 including installation related instructions, prerequisites, co-requisites, and list of fixes.
https://www.ibm.com/support/pages/node/7240555
IBM Tivoli Monitoring WebSphere Application Server and IHS Upgrade ( 6.X.X-TIV-ITM_TEPS_WAS-IHS_ALL_8.55.27.03) .
Abstract : This patch provides an update for the IBM Tivoli Monitoring WebSphere components.
https://www.ibm.com/support/pages/node/7240075
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary :IBM java SDK is used by VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
(CVE-2025-21587, CVE-2025-30698, CVE-2025-4447)
https://www.ibm.com/support/pages/node/7244647
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary : IBM java SDK is used by VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
(CVE-2025-50106, CVE-2025-30749, CVE-2025-30761, CVE-2025-30754)
https://www.ibm.com/support/pages/node/7244648
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary : IBM java SDK is used by VMware Agent from IBM Tivoli Monitoring for Virtual Environments.
(CVE-2024-21235, CVE-2024-21217, CVE-2024-21210, CVE-2024-21208, CVE-2024-10917)
https://www.ibm.com/support/pages/node/7244641
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary : IBM java SDK is used by Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
(CVE-2025-50106, CVE-2025-30749, CVE-2025-30761, CVE-2025-30754)
https://www.ibm.com/support/pages/node/7244651
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary :IBM java SDK is used by Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
(CVE-2025-21587, CVE-2025-30698, CVE-2025-4447)
https://www.ibm.com/support/pages/node/7244650
Security Bulletin: Multiple Vulnerabilities of IBM Java SDK affect Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
Summary :IBM java SDK is used by Linux KVM Agent from IBM Tivoli Monitoring for Virtual Environments.
(CVE-2024-21235, CVE-2024-21217, CVE-2024-21210, CVE-2024-21208, CVE-2024-10917)
https://www.ibm.com/support/pages/node/7244649
Security Bulletin: Multiple vulnerabilities in IBM® SDK Java™ Technology Edition shipped with IBM Tivoli Monitoring.
Summary : Multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped as part of multiple IBM Tivoli Monitoring (ITM) components.
(CVE-2025-50106, CVE-2025-30749, CVE-2025-30761 and CVE-2025-30754)
https://www.ibm.com/support/pages/node/7243803
Security Bulletin: IBM Tivoli Monitoring is affected by heap buffer overflow vulnerabilities .
Summary : IBM Tivoli Monitoring has addressed heap buffer overflow vulnerabilities (CVE-2025-3354, CVE-2025-3320).
https://www.ibm.com/support/pages/node/7241472
Security Bulletin: Vulnerability within WebSphere Application and IBM HTTP Server, affect IBM Tivoli Monitoring..
Summary : Vulnerability within WebSphere Application and IBM HTTP Server which is included as part of IBM Tivoli Monitoring (ITM) portal server has been remediated.
https://www.ibm.com/support/pages/node/7240276
ITCAM For Transactions v7.4
Abstract : Readme file for 7.4.0.2-TIV-CAMRT-IF0026.
https://www.ibm.com/support/pages/node/7244237
Summary : IBM SDK, Java Technology Edition is used by IBM Tivoli Composite Application Manager for Transactions (Response Time) (CVE-2025-50106, CVE-2025-30749, CVE-2025-30761, CVE-2025-30754).
https://www.ibm.com/support/pages/node/7245216
Security Bulletin: Multiple vulnerabilities in IBM SDK, Java technology affect IBM Tivoli Composite Application Manager for Transactions (Response Time)
Summary : IBM SDK, Java Technology Edition is used by IBM Tivoli Composite Application Manager for Transactions (Response Time) (CVE-2025-21587, CVE-2025-30698, CVE-2025-4447).
https://www.ibm.com/support/pages/node/7245213
APM v8
Troubleshooting (APM)Download - New releases - Technotes (APM)
Abstract : This article includes a list of APARs, defects fixed with this release and has information related to Prerequisites, Installation, Upgrade, and Release highlights.
https://www.ibm.com/support/pages/node/7239701
Abstract : This article includes a list of APARs, defects fixed with this release and has information related to Prerequisites, Installation, Upgrade, and Release highlights.
https://www.ibm.com/support/pages/node/7239735
Security Bulletins (APM)
Security Bulletin: There are multiple vulnerabilities in IBM DB2 bundled with IBM Application Performance Management products.
Summary : IBM Application Performance Management is vulnerable to denial of service, remote code execution, information disclosures and other vulnerabilities due to bundled product IBM ® Db2.
This bulletin identifies the steps to address the vulnerabilities. CVE-2025-0755,CVE-2024-51473,CVE-2024-49828,CVE-2024-45490,CVE-2024-45491,CVE-2024-45492,CVE-2024-50602,CVE-2025-2533,CVE-2025-33143,CVE-2025-24970,CVE-2024-52894,CVE-2025-36071,CVE-2025-36010 and CVE-2025-30472.
https://www.ibm.com/support/pages/node/7241840
Security Bulletin: Multiple Vulnerabilities in IBM Application Performance Management
Summary : Multiple vulnerabilities were addressed in IBM Application Performance Management 8.1.4.0 IF18 patch. CVE-2025-46392,CVE-2025-21587,CVE-2025-30698,CVE-2025-4447,CVE-2025-31672,CVE-2025-1470,CVE-2025-1471,CVE-2025-48734,CVE-2025-23184 and CVE-2024-47535.
https://www.ibm.com/support/pages/node/7241532
CP4MCM and ITCAM for xxx Updates Section
Troubleshooting (CP4MCM and ITCAM for xxx)Download - New releases - Technotes (CP4MCM and ITCAM for xx )
Description : This issue arises only when DB2 agent support files are installed on TEMS or TEPS, either: Manually, or Through SDA.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000003JPVWA2/dt445943?language=en_US
Abstract : This is a readme for the IBM® Tivoli® Composite Application Manager Agent for DB2, Version 7.1.6 Interim Fix 4 (7.1.6-TIV-ITM_DB2-IF0004).
https://www.ibm.com/support/pages/node/7243010
Security Bulletins (CP4MCM And ITCAM for xxx )
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server could provide weaker than expected security (CVE-2025-33142).
Summary : The security issue described in CVE-2025-33142 has been identified in the WebSphere Application Server included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7243665
Security Bulletin: IBM Tivoli Composite Application Manager for Application Diagnostics installed IBM WebSphere Application Server and WebSphere Application Server Liberty are affected by a denial of service due to Apache Commons FileUpload.
Summary : The security issue described in CVE-2025-48976 has been identified in the WebSphere Application Server included as part of IBM Tivoli Composite Application Manager for Application Diagnostics.
https://www.ibm.com/support/pages/node/7243661
Description : Affected MQ Agent Version : 7.30.04.00
The Error Log Monitoring workspace crashes when the WebSphere MQ agent is configured in a locale other than US on Windows. This issue is reproducible only on the Windows platform and does not occur with the US locale
https://www.ibm.com/mysupport/s/defect/aCIgJ0000004n3lWAA/dt449499
MQ agent MSGACCESS not working after activating TEPS LDAP authentication.
Description : MQ agent MSGACCESS not working after activating TEPS LDAP authentication, Customer is using LDAP for user authentication when logging on to the TEPS via the TEP client. In this environment, the LDAP userid does not match the ITM userid.
https://www.ibm.com/mysupport/s/defect/aCIgJ0000004BT7WAM/dt448039
[End of support (EOS) products and versions Content].
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
License type International Program License Agreement
Lifecycle dates, announcement letters and other information
GA 31-Jul-2017 , 217-348
EOM 18-Jan-2022 , 921-074
EOS 30-Sep-2022 , 921-074
Lifecycle policy Standard (S): minimum 3 years support with extension of 2 years
https://www.ibm.com/support/pages/lifecycle/search?q=rational%20performance%20tester
https://www.ibm.com/support/pages/lifecycle/search/?q=rational%20functional%20tester
[New IBM Tivoli Monitoring Related Section: Java Expired Certificates]
Resigning Tivoli Enterprise Portal (TEP) client JAR file certificates.
Summary: Java certificates for the IBM Tivoli Monitoring portal client jar files have an expiry date. It's also possible to
encounter certificate issues (such as expiration or low encryption levels) at any time when you add other application
support packages to your environment. Adding support packages can be performed manually or automatically via the Self Describing Agent functionality.
When that happens, JAR files need to be resigned. You do not have to wait for the certificates to expire, you can have
your JAR files updated with the latest certificate at any time.
https://www.ibm.com/support/pages/resigning-tivoli-enterprise-portal-tep-client-jar-file-certificates
[Preparing customer firewalls and proxies for the upcoming infrastructure changes]
New network connections between your machine and IBM servers.
Abstract: IBM is planning to implement infrastructure improvements to Call Home, Testcase Data Exchange and Secure File Transfer on 4th June 2022.
Both Public and Internal IP addresses will change for the IBM servers that electronically exchange test cases, configuration files, traces, dumps and other diagnostic information with customers.
Customers will experience uninterrupted service due to the change in IP addresses in June.
Both the current IP addresses and the new IP addresses will be accepted initially.
From August 31st 2022 only the new IP addresses will be accepted and so it is advised that new firewall rules and proxy updates are completed before that date.
https://www.ibm.com/support/pages/node/6587781.
[IBM Tivoli Monitoring (ITM) System Requirement and Prerequisite]
Run IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Examples in this page help you create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/run-ibm-tivoli-monitoring-itm-system-requirement-and-prerequisite-reports.
Create IBM Tivoli Monitoring (ITM) system requirement and prerequisite reports.
Summary: Create system requirement and prerequisite reports for IBM Tivoli Monitoring (ITM) in the Software Product Compatibility Reports tool (SPCR).
https://www.ibm.com/support/pages/node/6587136.
A video on how to use the Software Clarity Support matrix to generate ITM compatibility reports.
Summary: Here is a short video on how to use the Software Clarity Support Matrix to generate ITM Compatibility reports.
https://www.ibm.com/support/pages/node/6593525.
Fixes and Downloads: IBM Electronic Fix Distribution / IBM Fix Central systems will end support for unencrypted fix downloads.
Abstract: IP addresses for IBM Electronic support gateway servers "eccgw01.boulder.ibm.com" and "eccgw02.rochester.ibm.com" will be changing in 2023 due to server migration to the Cloud..
https://www.ibm.com/support/pages/node/6856445.
Product Synonym
APM;ITM;ITCAM;ITCAM4TX;
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Document Information
Modified date:
06 October 2025
UID
ibm17245686