IBM License Key Server Administration and Reporting Tool (ART) and Administration Agent Refresh Pack 2 (8.1.6.2) for Version 8.1.6

Created by Neeta Patke on Wed, 08/28/2019 - 06:04
Published URL:
https://www.ibm.com/support/pages/node/1072110
1072110

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Abstract

Refresh Pack 2 for Version 8.1.6 has been made generally available and contains improvements/enhancements to version 8.1.6.

Download Description

Table of Contents
Sections Description

The What's new section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.

The Impact assessment section provides information related to the impact of this release to allow you to assess how your environment might be affected.

The Prerequisites section provides important information to review before the installation of this release.

The Download package section provides the direct link to obtain the download package for installation in your environment.

The Installation instructions section provides the installation instructions necessary to apply this release into your environment.

The Known problems section contains a link to the known problems (open defects) identified at the time of this release.

Supporting Documentation
Document Description

Click to review the detailed system requirements information for a complete list of hardware requirements, supported operating systems, prerequisites, and optional supported software, with component-level details and operating system restrictions.

IBM Knowledge Center provides an entry point to product documentation. You can view, browse, and search online information related to the product.

Click to review a complete list of the defects (APARs) resolved in this release, including a list of resolved defects for the entire version family.

For fixes for security vulnerabilities, see Security Bulletin.

Prerequisites

Attention: IBM License Key Server Administration and Reporting Tool (ART) and IBM License Key Server Administration Agent MUST BE CONFIGURED according to the following hardware and software specifications. Otherwise, failure might occur during license administration and usage reporting.

Prerequisites include:

Version of IBM Installation Manager required: IBM Installation Manager 1.8.9.

Additional notes: Upgrade AA and ART to version 8.1.6.2 to obtain the RFE and improvements that are included in this release.

Important: If you are upgrading ART from version 8.1.5 or higher version to 8.1.6.2, you must upgrade the ART component first before you upgrade AA. You can upgrade to version 8.1.6 using the IBM Installation Manager Update option.

If the 8.1.5 Agent is configured with ART, when you upgrade to 8.1.6.2, the tool shows the reporting status as Not Running. When you select Start reporting for the first time, the log file conversion process begins. Depending on the size of your server log file, the process can take a while for the initial conversion of the data. The system must convert the data in the entire log to the required format.

Hardware requirements

IBM License Key Server Administration and Reporting Tool

  • Memory: 8 GB RAM
  • Disk space: 100 GB

IBM License Key Server Administration Agent

  • Memory: 16 GB RAM
  • Disk space: 50 GB

Software requirements

Web browser requirement for IBM License Key Server Administration and Reporting Tool

  • Mozilla Firefox: 50 ESR and future fix packs
  • Microsoft Internet Explorer version 11 and above Important: Switch to Standard View by clicking Tools > Developer tools to work with ART. Internet Explorer does not render ART properly in Compatibility View.

IBM License Key Server

  • Operating systems: ONLY 64-BIT ARCHITECTURE OF AIX, LINUX AND WINDOWS OPERATING SYSTEMS ARE SUPPORTED.

IBM License Key Server Administration and Reporting Tool

  • Operating systems: ONLY 64-BIT ARCHITECTURE OF AIX, LINUX AND WINDOWS OPERATING SYSTEMS ARE SUPPORTED.
For more information about operating systems supported, see Operating systems for a specific product.

IBM License Key Server Administration Agent

  • Installation prerequisite: The Server Administration Agent MUST BE COLLOCATED with the IBM License Key Server.
  • Operating Systems: Both 32-BIT and 64-BIT ARCHITECTURE OF AIX, LINUX AND WINDOWS OPERATING SYSTEMS ARE SUPPORTED.

For more information about operating systems supported, see Operating systems for a specific product.

Other

Special characters supported by reports

  • For a list of special characters that are supported by reports in ART, see the technical document.

Installation Instructions

Before you proceed with the installation of the IBM License Key Server 8.1.6.2, ensure that you have met all prerequisites.

Instructions for installing IBM License Key Server Administration Agent
----------------------------------------------------------------------------------------------------------

  1. Download the IBM_LKS_Administration_Agent_8162.zip media file from the IBM Fix Central.
  2. Create a temporary directory (for example, ../agent-installer/8162/) and extract the downloaded .zip file into this directory.
  3. Complete one of these steps:
    • Install the Installation Manager Version 1.8.6 or later if it is not installed.
    • Update the Installation Manager if the installed version is Installation Manager V1.8.5 or earlier.

       The Installation Manager restarts after you complete the installation process.

  4. Open the Installation Manager, click File > Preferences > Repositories, add extracted location of downloaded media file, and click OK.

  5. From the main Installation Manager window, click Install.

  6. In Install Packages window, select the IBM License Key Server Administration Agent > Version 8.1.6.2 package and click Next.
  7. Accept the license agreement and click Next.
  8. Select Create a new package group to create a package group to install the agent into and click Next.

    The agent is supported on 32-bit and 64-bit computers. By default, the package is installed in this directory location:

    • Windows: C:\Program Files\IBM\RCL\RLKSAdminAgent
    • UNIX: /opt/IBM/RCL/RLKSAdminAgent

    Note: Because multiple installations of the agent can be installed on one machine, the installer installs each agent with a profile name that reflects the order of its installation. For example, if two agents are installed on one machine, the profile name of the first agent installation is IBM RLKS Administration Agent. The profile name of the second agent installation is IBM RLKS Administration Agent_1.

  9. Select IBM License Key Server Administration Agent feature to proceed with agent installation and click Next.
  10. Use the applicable table in Agent configuration to determine the server type, server location, license server log file, and license files.
    • Specify the port number that the agent will run on. You must install an agent for each license server on the computer. If you select a port number that is already in use, Installation Manager alerts you with an error message. If you receive this error, select another port number.
    • Select the license server type:
      • IBM License Key Server
      • ELM server - Floating licenses
      • ELM server - Authorized user licenses
    • Perform one of the following actions:
      • Windows platform with License server type selected as RLKS: Select a Windows service name from the list of the Rational License Key Server license server services that are installed on the machine. Selecting a service displays the corresponding location of RLKS, location of the lmgrd.log file, and location of license files as read only information. If you do not want to use this service, or if you want to manually provide user input, from the list, select --Configure manually--.
      • For platforms other than Windows, with License server type selected as RLKS: Select a Rational License Key Server installation location from the list of servers that are installed on the machine. Selecting an installation location populates these corresponding input fields: Location of RLKS, Location of the lmgrd.log file, and location of license files.
    • If you are not using the prepopulated values, you must enter the location of the IBM License Key Server (lmgrd application) that you want to administer with the IBM License Key Server Administration and Reporting Tool. You can either browse for the license server location or enter the location. By default, Rational License Key Server is installed in one of these directories:
      • Windows: C:\Program Files\IBM\RationalRLKS\common
      • Linux:/opt/IBM/RationalRLKS/bin
    • If you are not using the prepopulated values, you must enter the location of the license server log file. The agent uses the log file to gather license usage data. The reporting tool uses the log files to generate reports. You can either browse for the license server log file or enter the location.
    • Specify the license key file that is configured with the selected Rational License Key Server. You can select multiple files. For Windows operating systems, separate multiple license files with semicolons (;). For Linux operating systems, separate the names with colons (:).
  11. Click Next.
  12. Review the installation summary and then click Install. A summary list of installed packages displays.
  13. Select IBM License Key Server Administration Agent to start the application. The agent is installed by default as a Windows service and can be configured as a service on UNIX platforms. If you select None in this step, you can start the application manually as a Windows or UNIX service. See Starting License Key Server Administration and Reporting Tool on system startup.
  14. After the installation process completes, click Finish to close the Installation Manager

Instructions for upgrading the IBM License Key Server Administration Agent
----------------------------------------------------------------------------------------------------------

  1. From IBM Fix Central, download the IBM_LKS_Administration_Agent_8162.zip media files.
  2. Create a temporary directory (for example, ../8162) and extract the downloaded .zip into this directory.
  3. Start the Installation Manager in the wizard mode.
  4. In the Installation Manager, click File->Preferences->Repositories and add location of the 8162\RLKS_ADMIN_AGENT\disk1\diskTag.inf file in the extracted directory of downloaded media file.
  5. Click Apply and OK.
  6. From the main Installation Manager window, click Update.
  7. Select the package group in which the Administration Agent you want to update is installed. The default name for the package groups is IBM RLKS Administration Agent or IBM License Key Server Administration Agent.
  8. Click Next.
  9. Select the refresh pack that you want to update and click Next.
  10. Accept the license agreement and proceed further to complete the update.

Instructions for installing the IBM License Key Server Administration and Reporting Tool
----------------------------------------------------------------------------------------------------------

  1. Download the IBM_LKS_Administration_And_Reporting_Tool_8162.zip media file from the IBM Fix Central.
  2. Create a temporary directory (for example, ../ART-installer/8162/) and extract the downloaded .zip file into this directory.
  3. Complete one of these steps:
    • Install the Installation Manager Version 1.8.6 or later if it is not installed.
    • Update the Installation Manager if the installed version is Installation Manager V1.8.5 or earlier.
  4. Open the Installation Manager, add extracted location of downloaded media file, File > Preferences > Repositories, and click Ok.

  5. From the main Installation Manager window, click Install.

  6. In Install Packages window, select the IBM License Key Server Administration and Reporting Tool > Version 8.1.6.2 package and click Next.
  7. Accept the license agreement and click Next.
  8. Select Create a new package group to create a package group to install the reporting tool into and click Next.

    Note: IBM License Key Server Administration and Reporting Tool and IBM License Key Server Administration Agent cannot be installed in the same directory. By default, the package is installed in this directory location:

    • Windows: C:\Program Files\IBM\RCL\RLKSAdmin
    • UNIX: /opt/IBM/RCL/RLKSAdmin
  9. Select IBM License Key Server Administration and Reporting Tool feature to proceed with reporting tool installation and click Next.
  10. Review the installation summary and then click Install. A summary list of installed packages displays.

  11. After the installation process completes, click Finish to close the Installation Manager.
  12. Select IBM License Key Server Administration and Reporting Tool to start the application. The reporting tool is installed by default as a Windows service and can be configured as a service on UNIX platforms. If you select None in this step, you can start the application manually as a Windows or UNIX service. See Starting License Key Server Administration and Reporting Tool on system startup.

Instructions for upgrading the IBM License Key Server Administration and Reporting Tool

----------------------------------------------------------------------------------------------------------

  1. From IBM Fix Central, download the IBM_LKS_Administration_And_Reporting_Tool_8162.zip media files.
  2. Create a temporary directory (for example, ../8162) and extract the downloaded .zip file into this directory.
  3. Start the Installation Manager in the wizard mode.
  4. In Installation Manager, click File->Preferences->Repositories and add location of the 8162\RLKS_ADMIN\disk1\diskTag.inf file in the extracted directory of downloaded media file.
  5. Click Apply and OK.
  6. From the main Installation Manager window, click Update.
  7. Select the package group in which the Administration and Reporting Tool that you want to update is installed. The default name for the package groups is IBM RLKS Administration and Reporting Tool or IBM License Key Server Administration and Reporting Tool.
  8. Click Next.
  9. Select the refresh pack that you want to update and click Next.
  10. Accept the license agreement and proceed further to complete the update.

Back to top

Download Package

The following sections provide detailed information that is related to this release.

Click here to obtain the release from Fix Central.

How critical is this fix?

Impact Assessment
Impact Description

This release is a service release of IBM License Key Server. It contains new features and fixes for client-reported and internally found defects.

Test Results

Definitions

Regression: An error in the Maintenance Delivery Vehicle (MDV) that produces incorrect or unexpected behavior causing a supported feature to stop functioning as designed.
This includes:

  • Coding errors that cause a regression
  • Documentation or packaging problems that cause a regression
  • Errors reported in a new function delivered in a MDV that cause a regression

Incomplete: An error in the MDV has not regressed, but does not work as designed.
This includes:

  • Fixed APARs which did not solve the original problem but did not break anything new
  • APARs reporting documentation errors, such as readme errors, that cause problems applying an MDV but do not lead to a regression


Notes:
  • Regression and incomplete APARs are considered fix-in-error or MDV-in-error
  • Definitions above apply only to valid APARs that result in product fixes (APARs returned as working-as-designed are not assessed for being fix-in-error)
  • Issues in major releases due to new functionality do not apply in this definition

There are no known regressions to report.

Problems Solved

Defects resolved

Click the Fix List link in the table of contents above to review a list of the problems solved in this release.

Known Side Effects

The following are known limitations in this release:
  1. On the Live Reports page, if a user name contains multiple words, only the first word is displayed.
  2. On the Live Reports page, the ELM products usage records do not consider the Role information. The highest Token count among the Token counts for each Role of the respective products is displayed under the "Tokens per license" column.
  3. If the license server has more than a thousand check-outs and the IBM License Key Administration Agent is processing them as part of the conversion cycle, the Live Reports page might not show any information. You can refresh the page after few minutes.
  4. If same license definitions are present in more than one license files that are used by the license server, the quantity of license, as shown in the License Details report, might be more than the actual available quantity of license.
  5. When you start or stop the server from a redundant server triad and if the network connectivity is poor, the license server status and therefore the reporting operation might be incorrect.
  6. When you save and run a report on the create report definition page, the report definition name does not appear in the exported parameters file.
  7. In the Linux operating system, when you import the license and restart the license server, IBM License Key Server Administration and Reporting Tool displays the following error:

       Could not start license server.

    You must start the server manually after some time by clicking Actions > Start Server.

  8. For the scenarios with a charge back group where duplicate users have different cases. If you generate a group-based charge back report with this group and the user name case sensitivity is Off, the information in the report for such duplicate users generates incorrectly.
  9. For " IBM Engineering Systems Design Rhapsody Architect for Software" and "IBM Engineering Systems Design Rhapsody Tool & Utilities Add On" products, you might see a difference of token counts between the token value and the user-based reports. Because of this difference, the license hours in user-based report cannot be matched with the product usage hours in the token value report.
  10. The data displayed in "License Hours" column for user-based report and "Product Usage Hours" column for token value report for the same set of parameters might be inaccurate. This inaccuracy arises when the products are ELMs and a user reattempts the login after a web session timeout.

Open defects

Review the following list of open defects for License Key Server on the IBM Support Portal.

Review technote 1461170: Open APARs for Rational products available on the Web for information on how to configure your MyNotifications subscription account and subscribe to the APARs you are interested in following.

Change History

What's new
  1. The display names for the License Key Server (LKS), License Key Server Administration Agent (AA), and License Key Server Administration and Reporting Tool (ART) are updated.
  2. The display names for the products shown in ART reports are updated except for the ELM suite of products.
  3. The output of a Concurrent Peak Usage report has changed to a tabular format. No graphs/charts are displayed anymore. This change facilitates rendering of hundreds of records when reports for Hourly frequencies are required.
    Note: Saved Concurrent Peak Usage reports from the previous ART version will not display the data present in a chart.
  4. The Client libraries have upgraded to the version 11.16.2 of the FlexNet Publisher toolkit.
  5. The client-server communication has improved in terms of performance and reliability.

Here is a list of IBM Knowledge Center topics created/updated for 8.1.6.2 fix pack release:

Deprecated items
  • Concurrent Peak denial metric has been removed. You cannot generate reports for this metric anymore.

On
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Document Information

Modified date:
27 September 2019

UID

ibm11072110